In case of an Emergency:
If you or someone you know is in immediate danger, it's important to act swiftly. Contact emergency services right away by calling 999 (or 112 from a mobile phone) to ensure immediate assistance.
 
Support available at BNU includes:
 
Mental Health Provision 
The mental health provision is designed to support high risk, complex needs service users and can provide initial crisis response during office hours. Once a student is triaged into the mental health provision with any mental health concerns, the mental health advisers will do a mental health assessment with the student and based on the outcome, signpost them to the needed external agencies i.e. 999,111, GP or a mental health support team. Alongside an external referral, based on the needs assessment for the student, the mental health provision also creates Intervention Plans for the students which include Safety Planning and internal supports that can be made available to the student to help them cope with university life. Internal referrals would usually include signposting to the following teams: Disabilities and Inclusion Service, Safeguarding Team, Wellbeing team, Finance team and the Counselling Service. The mental health provision continues to liaise with both external and internal teams to continue supporting the student until they deem the learner to be stable, at which point the learner is discharged from their provision. If the learner needs support at a later stage, they can get in touch with their mental health adviser for additional support. 
 
Counselling Services
Making the journey through higher education can be hard sometimes. Our university’s counselling service offers professional counselling with accredited counsellors. The counselling service provides with a short-term counselling support for our students with the option of referring themselves again in case of an additional need. Counselling can help with Stress, Depression and/or Anxiety and other mental health conditions, difficulties with a bereavement process, a challenging life event, for example, a relationship breakdown or work stress, challenging feelings or emotions, such as anger or low self-confidence, and individuals who want to explore their identity, for example, sexual/gender identity or cultural identity. 

Disability and Inclusion Services
The Disability & Inclusion Services help with screening individuals with additional needs and putting reasonable adjustments in place for those who need it. They also help students with DSA funding and help support them through the application process. They also help liaise with the academic and placements teams to make them aware of any reasonable adjustment plans in place for the student. When and if needed the DIS also makes internal and external referrals on the student’s behalf. 

Student Hub
The student hub comprises of several supports offered to our students. There is a wider wellbeing team which helps students with basic daily concerns presenting in university life. They provide key information and help on many university services. The financial support team shares information on a range of bursaries, scholarship and funds available to support a wide variety of our students.

Students' Union Advice Centre 
The Advice Centre are there to listen to, advise and support students by providing a professional, independent and confidential service, which is accessible and welcoming. 

Togetherall 
Online Support Service. Free to all students at any time of the day or night, you can get support anonymously, take control and feel better. 
Back

There are two ways you can tell us what happened